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Resources and Contacts

Home Emergency Preparations

​UNDERWOOD HILLS EMERGENCY RESPONSE OPERATION

The Underwood Hills Emergency Response Operation was formed to bring FEMA’s Community Emergency Response Team to our neighborhood, modified to suit our needs. Our aim is to make Underwood Hills the safest neighborhood in the city.

We are bringing training in the use of fire extinguishers, home fire drills, family-friendly CPR, utility turn-off in case of emergency, etc. We are also organizing resources, including equipment and people, which would be available to us when first responders are delayed due to major natural or other disasters.

We are emphasizing the importance of home fire drills. Our children go through fire drills at school several times a year, and many of us have fire drills at our places of business. But very few of us train our children to escape safely when there is a fire at home. We don’t want any of our little neighbors to be injured or die because they panic and hide in a closet or under the bed. PLEASE use the document linked below to set up a plan and go through a fire drill with your family as soon as possible. Then periodically repeat the drill so that you and your children know what to do if the unthinkable happens. Remember, no one whose house catches fire expected it, so don’t say it will never happen to you.

If you have questions or want specific advice about your personal fire drill plan, contact Cynthia Williams at madamew@hotmail.com. She will put you in touch with our wonderful firefighters at Station 23.
nfpa.org/education
©NFPA 2018 NATIONAL FIRE PROTECTION ASSOCIATION
The leading information and knowledge resource on fire, electrical and related hazards.

Home Fire Escape Planning

Smoke Alarms at Home


Halloween Fire Safety Tips

Fire Extinguisher Training — PASS — Fire Safety Training Video

​City of Atlanta Public Services

Trash, Recycling, Yard Debris, General Sanitation
311 or 404.546.0311 or www.atl311.com

Street Lights and Power Lines
888.660.5890
Georgia Power

Mayor’s Office
404.658.6026
Atlanta Mayor Keisha Lance Bottoms
The Mayor’s office can help motivate any city departments.

Streets, Potholes, Signs, Traffic Lights
311 or 404.546.0311 or www.atl311.com

Trees in Roadway
311 or 404.546.0311 or www.atl311.com
If it is an emergency and you can’t get through, try 404.658.6666

Sewer Odors
311 or 404.546.0311 or www.atl311.com

Zoning Enforcement
404.330.6175
Office of Buildings, Department of Planning

Parks and Recreation
404.546.6788

City Councilman Dustin Hillis
404.330.6044
Atlanta City Council

Department of Watershed Management
404.546.1290

Disposal of Household Chemicals
404.600.6386
CHaRM (Center for Hard to Recycle Materials)

Scrap Tire Disposal
404.600.6386
CHaRM (Center for Hard to Recycle Materials)
​
Post Office
404.873.4428
US Postal Service
The Brady Avenue post office is where our carrier is based.

Public Schools for Underwood Hills

Underwood Hills is districted to the following Atlanta Public Schools:
E. Rivers Elementary School
Sutton Middle School
North Atlanta High School

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​Trash, Bulk Waste & Recycling Pickup Schedule/Rules

RedPickup Schedule
Pickup for recycling, household trash and yard trimmings for Underwood Hills is on Thursday of each week. Click here for more info on the City’s solid waste services.

Bulk Waste Pickup Schedule
Bulk waste pickup for Underwood Hills is the week of the 4th Monday of each month. Pickup typically happens on Thursday but can be on any day that week as the crews make their way through the NW quadrant. When there is a 5th week in a given month, that time will be used to recheck areas throughout the city where bulk collection may have been delayed due to weather or resource issues.

What can be recycled?
Many people think they know what can and cannot be recycled.  Check out the City’s website on its recycling program to make sure you’re doing it right and to learn more about the City’s Recycling Perks program.

Collection events for electronics are a regular occurrence in various locations around Atlanta. Check the Keep Atlanta Beautiful site.

Report a Trash, Recycling, or Yard Waste problem? Call 311 or visit www.atl311.com.
Solid waste, including yard trimmings and other items, is collected from single-family residences by Public Works’ Solid Waste Services once a week. Garbage must be placed in approved containers such as “Herbie Curbies.” Old appliances, furniture and other bulky items should be placed at the curb by 7 a.m. on the scheduled pickup day. Atlanta Public Works does not pick up garbage or other disposable items produced by businesses. For general information regarding garbage collection such as requesting a garbage container or reporting a missed pickup, call 311 or visit www.atl311.com.

What is household hazardous waste and how should it be disposed?
Household hazardous wastes are any product labeled: toxic, poison, corrosive, flammable, combustible or irritant that is thrown into the household garbage can. The City of Atlanta partnered with CHaRM (Center for Hard to Recycle Materials) to handle items that cannot be placed into your Herbie Curbie. The facility is located at 1110 Hill Street, Atlanta, GA 30315, and its hours of operation are noted below.
  • Tuesday & Thursday: 9:00 am – 4:00 pm
  • Saturday: 8:00 am – 4:00 pm
The CHaRM is an outdoor facility. In the event of extreme/inclement weather, call 404.600.6386 to find out if the CHaRM is open.

According to the US Environmental Protection Agency: ​Leftover household products that contain corrosive, toxic, ignitable, or reactive ingredients are considered to be “household hazardous waste” or “HHW.” Products such as paints, cleaners, oils, batteries and pesticides that contain potentially hazardous ingredients require special care when you dispose of them.

Whenever possible, find more environmentally benign products in place of commonly hazardous products. Using common products like baking soda, vinegar, lemons, salt, and olive oil work effectively to clean and protect. See the suggested links listed below for more information on alternatives.

If you do have household hazardous wastes that you must dispose of, follow these suggestions for proper disposal:
  • Liquid Paint – Do not place liquid paint in the garbage can. Add kitty litter or saw dust to liquid oil paints to solidify them before placing the cans – lid off- in the garbage. Latex paints are not considered hazardous, but they must be solidified before disposal so simply leave the lid off the can so the paint will dry. Dispose in the garbage – lid off. ONLY empty paint cans or cans with solidified paint can be put into the garbage container.
  • Medications – Mix out-dated or no longer needed pills with coffee grounds before disposing of them in the garbage (DO NOT DISPOSE OF IN THE TOILET OR DOWN THE DRAIN). The coffee grounds make them unappealing to garbage snoopers, such as animals. Placing outdated or longer needed pills in the garbage can also keeps the medications out of the water system.
  • Pesticides and herbicides – Triple wrap old pesticides and herbicides in plastic before putting them in the garbage.
  • Solvents – Open solvents or fuels in a well ventilated area away from children and pets so the chemical will evaporate. Once evaporated, triple wrap the empty container in plastic and place it in the garbage.
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